How To Fix CRM_COMPL_ARM_CHECK023 - Inspection comment will not be transferred to ERP returns order

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

• Message number: 023

• Message text: Inspection comment will not be transferred to ERP returns order

What causes this issue?

If you want to enter an inspection comment, enter an <ZK><LS>Inspection
Code </></>first.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the <ZK><LS>Inspection Comment</></>, or select an inspection
code.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK023 - Inspection comment will not be transferred to ERP returns order ?

  The SAP error message CRM_COMPL_ARM_CHECK023 indicates that the inspection comment from a CRM (Customer Relationship Management) system will not be transferred to an ERP (Enterprise Resource Planning) returns order. This error typically arises during the process of transferring data from CRM to ERP, particularly when handling returns or complaints.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: The integration settings between CRM and ERP may not be properly configured to allow the transfer of inspection comments.
  Data Mapping: There may be a mismatch in the data mapping between the CRM and ERP systems, preventing the inspection comment from being recognized or transferred.
  Field Limitations: The field in the ERP system where the inspection comment is supposed to be transferred may not be set up to accept comments or may have restrictions on the type of data it can accept.
  Missing Authorizations: The user or process attempting to perform the transfer may lack