How To Fix CRM_COMPL_ARM_CHECK017 - Missing domain value for refund control "&1"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

  • Message number: 017

  • Message text: Missing domain value for refund control "&1"

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK017 - Missing domain value for refund control "&1" ?

    The SAP error message CRM_COMPL_ARM_CHECK017 indicates that there is a missing domain value for the refund control specified in the message (represented by "&1"). This error typically occurs in the context of refund processing in SAP Customer Relationship Management (CRM) systems.

    Cause:

    The error is usually caused by one of the following issues:

    1. Missing Configuration: The refund control value that is being referenced does not exist in the system. This could be due to incorrect configuration or missing entries in the relevant tables.
    2. Incorrect Data Entry: The refund control value may have been incorrectly entered or may not have been defined in the system.
    3. Domain Value Not Defined: The domain value for the refund control is not defined in the system, which means that the system cannot find a valid entry to process the refund.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Go to the configuration settings for refund controls in your SAP system. This can typically be found in the customizing settings (transaction code SPRO).
      • Ensure that the refund control value referenced in the error message is defined and correctly configured.
    2. Verify Domain Values:

      • Check the domain values associated with the refund control. You can do this by using transaction code SE11 (Data Dictionary) to look up the domain and see if the required values are present.
      • If the domain value is missing, you may need to add it.
    3. Review Master Data:

      • Check the master data related to the transaction that is causing the error. Ensure that all necessary fields are filled out correctly and that the refund control value is valid.
    4. Consult Documentation:

      • Review SAP documentation or notes related to refund controls in CRM to ensure that you are following the correct procedures and configurations.
    5. Contact SAP Support:

      • If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
    • SAP Notes: Search for SAP Notes related to CRM refund processing and error messages for additional guidance.
    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_COMPL_ARM_CHECK017 error message.

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