How To Fix CRM_COMPL_ARM_CHECK016 - Missing domain value for follow-up activity "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

• Message number: 016

• Message text: Missing domain value for follow-up activity "&1"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK016 - Missing domain value for follow-up activity "&1" ?

  The SAP error message CRM_COMPL_ARM_CHECK016 indicates that there is a missing domain value for a follow-up activity in the CRM (Customer Relationship Management) module. This error typically arises when the system is trying to process a follow-up activity, but it cannot find the necessary domain value that is required for that activity.
  Cause:
  
  Missing Configuration: The most common cause is that the follow-up activity has not been properly configured in the system. This could be due to missing entries in the customizing settings for follow-up activities.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables that define the follow-up activities.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain follow-up activities, leading to this error.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport that resulted in missing data.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the customizing settings in SAP (transaction code SPRO) and navigate to the relevant area for follow-up activities. Ensure that all necessary configurations are in place.
  Verify that the follow-up activity in question is defined correctly and that all required domain values are present.
  
  
  
  Review Data:
  
  Check the relevant tables (e.g., CRM activity management tables) to ensure that the necessary entries exist. You can use transaction codes like SE11 or SE16 to view table contents.
  Look for any missing or incorrect entries that might be causing the issue.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to perform the follow-up activity. You can check this in transaction code SU53 or by consulting with your security team.
  
  
  
  Transport Validation:
  
  If the issue arose after a transport, verify that all necessary objects were included in the transport request and that they were successfully imported into the target system.
  
  
  
  Consult Documentation:
  
  Review SAP notes and documentation related to the specific error message. SAP may have provided updates or patches that address this issue.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the system is failing to retrieve the domain value. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant notes that might address this specific error message.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  Documentation: Review the official SAP documentation for CRM activity management to understand the configuration and data requirements better.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.