How To Fix CRM_COMPL_ARM_CHECK012 - Enter a vendor with follow-up activity "&1"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

  • Message number: 012

  • Message text: Enter a vendor with follow-up activity "&1"

  • Show details Hide details
  • What causes this issue?

    You have entered follow-up activity as well as a vendor.

    System Response

    The system does not allow this combination.

    How to fix this error?

    Either change the follow-up activity to <ZK><LS>Ship to Vendor</></> or
    delete the entry in the vendor field.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK012 - Enter a vendor with follow-up activity "&1" ?

    The SAP error message CRM_COMPL_ARM_CHECK012 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue related to follow-up activities for a vendor. The message indicates that a vendor must be entered with a specific follow-up activity.

    Cause:

    The error is usually triggered when:

    1. A follow-up activity is expected for a vendor, but the vendor information is either missing or not correctly specified in the system.
    2. The system is configured to require a vendor for certain follow-up activities, and the current transaction does not meet this requirement.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Vendor Entry:

      • Ensure that you have entered a valid vendor in the relevant field. If the vendor is missing, you need to input the vendor information.
    2. Verify Follow-Up Activity:

      • Check the follow-up activity you are trying to perform. Make sure it is correctly configured to require a vendor. If it does not require a vendor, you may need to adjust the configuration.
    3. Review Configuration Settings:

      • If you have access to the configuration settings, review the settings related to follow-up activities and vendor assignments. Ensure that the settings align with your business processes.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details about the follow-up activity and vendor requirements.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may relate to vendor management and follow-up activities.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
    • User Roles and Authorizations: Ensure that your user role has the necessary authorizations to perform the actions related to vendors and follow-up activities.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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