How To Fix CRM_COMPL_ARM_CHECK015 - No entry for follow-up activity "&1" in code texts table


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

  • Message number: 015

  • Message text: No entry for follow-up activity "&1" in code texts table

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK015 - No entry for follow-up activity "&1" in code texts table ?

    The SAP error message CRM_COMPL_ARM_CHECK015 indicates that there is no entry for the specified follow-up activity in the code texts table. This typically occurs in the context of CRM (Customer Relationship Management) when the system is trying to process a follow-up activity that has not been defined or is missing in the relevant configuration tables.

    Cause:

    1. Missing Configuration: The follow-up activity you are trying to use has not been defined in the system. This could be due to a missing entry in the relevant code texts table.
    2. Incorrect Activity Type: The activity type you are trying to use may not be valid or may not have been set up correctly in the system.
    3. Transport Issues: If the system has recently undergone a transport of changes, the necessary entries may not have been transported correctly.

    Solution:

    1. Check Code Texts Table:

      • Go to transaction SE11 (Data Dictionary) and check the relevant code texts table for the follow-up activity. The table you need to check is usually CRMC_ACTIVITY_TYPE or similar, depending on your specific configuration.
      • Ensure that the follow-up activity you are trying to use is present in the table.
    2. Define Missing Entries:

      • If the entry is missing, you will need to create it. This can typically be done in the customizing settings under the CRM activity management area.
      • Use transaction SPRO to navigate to the relevant configuration path and define the follow-up activity.
    3. Check Customizing Settings:

      • Ensure that all necessary customizing settings for follow-up activities are correctly configured. This includes checking the activity types and their corresponding settings.
    4. Transport Issues:

      • If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. If not, you may need to re-transport the missing objects.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring follow-up activities in your version of SAP CRM.
    6. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production environment.

    Related Information:

    • Transaction Codes:

      • SE11 (Data Dictionary)
      • SPRO (Customizing)
      • CRMD_ORDER (CRM Order Management)
    • Tables:

      • CRMC_ACTIVITY_TYPE (Activity Types)
      • CRMC_ACTTYPE_T (Text Table for Activity Types)
    • SAP Notes:

      • Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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