How To Fix CRM_COMPL_ARM107 - Advanced Returns Management Upload: Lean Order API not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM - Messages for Complaint Advanced Return Mgmt. Integration

• Message number: 107

• Message text: Advanced Returns Management Upload: Lean Order API not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM107 - Advanced Returns Management Upload: Lean Order API not active ?

  The SAP error message "CRM_COMPL_ARM107 Advanced Returns Management Upload: Lean Order API not active" typically indicates that the Lean Order API, which is necessary for processing certain operations in the Advanced Returns Management (ARM) module, is not activated in your SAP system. This can prevent the successful upload of return orders or related data.
  Cause:
  
  Inactive Lean Order API: The Lean Order API is not activated in the system. This can happen if the necessary configuration or activation steps have not been completed.
  Missing Authorizations: The user may not have the necessary authorizations to access the Lean Order API.
  System Configuration Issues: There may be issues with the system configuration that prevent the Lean Order API from functioning correctly.
  
  Solution:
  
  
  Activate Lean Order API:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to the relevant section for Advanced Returns Management.
  Look for the settings related to the Lean Order API and ensure it is activated.
  You may need to consult with your SAP Basis or technical team to perform this step if you do not have the necessary permissions.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the operation has the necessary authorizations to access the Lean Order API.
  You can check this using transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Review System Configuration:
  
  Check the system configuration for any inconsistencies or missing components related to the Advanced Returns Management module.
  Ensure that all necessary components and services are properly configured and active.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that need to be applied.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the Lean Order API is now active and that the upload process works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE80 for development, and SU53 for authorization checks.
  Documentation: Review SAP documentation related to Advanced Returns Management and Lean Order API for detailed configuration steps and best practices.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.