How To Fix CRM_COMPL_ARM105 - Advanced Returns Management Upload: Error received from ERP_LORD_SAVE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM - Messages for Complaint Advanced Return Mgmt. Integration

• Message number: 105

• Message text: Advanced Returns Management Upload: Error received from ERP_LORD_SAVE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM105 - Advanced Returns Management Upload: Error received from ERP_LORD_SAVE ?

  The SAP error message CRM_COMPL_ARM105 typically occurs in the context of Advanced Returns Management (ARM) when there is an issue with the upload process from the CRM system to the ERP system. The specific error message "Error received from ERP_LORD_SAVE" indicates that there was a problem during the save operation in the ERP system.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the return order or related documents that are being uploaded.
  Configuration Issues: The configuration settings for Advanced Returns Management in either the CRM or ERP system may not be set up correctly.
  Authorization Issues: The user or process attempting to perform the upload may not have the necessary authorizations in the ERP system.
  System Connectivity: There could be issues with the connection between the CRM and ERP systems, such as network problems or incorrect RFC destination settings.
  Custom Code or Enhancements: If there are custom developments or enhancements in the ERP system, they may be causing the error during the save operation.
  
  Solutions:
  
  Check Data: Review the data being uploaded for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings for Advanced Returns Management in both the CRM and ERP systems. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user or process has the necessary authorizations to perform the save operation in the ERP system.
  Check Connectivity: Test the connection between the CRM and ERP systems. Ensure that the RFC destination is correctly configured and that there are no network issues.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may involve checking the application logs in both systems for more detailed error messages.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for logs related to the error, or SM21 (System Log) for system-related issues.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  Documentation: Review the official SAP documentation for Advanced Returns Management for any specific guidelines or best practices related to the upload process.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_COMPL_ARM105 error.