How To Fix CRM_COMPL_ARM106 - Advanced Returns Management Upload: Error received from ERP_LORD_LOAD

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM - Messages for Complaint Advanced Return Mgmt. Integration

• Message number: 106

• Message text: Advanced Returns Management Upload: Error received from ERP_LORD_LOAD

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM106 - Advanced Returns Management Upload: Error received from ERP_LORD_LOAD ?

  The SAP error message CRM_COMPL_ARM106 typically occurs in the context of Advanced Returns Management (ARM) when there is an issue with the upload process from the CRM system to the ERP system. The specific error message "Error received from ERP_LORD_LOAD" indicates that there was a problem during the data transfer or processing in the ERP system.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the return request that is being uploaded to the ERP system.
  Configuration Issues: Incorrect configuration settings in either the CRM or ERP system can lead to upload failures.
  Authorization Issues: The user or process attempting to perform the upload may not have the necessary authorizations in the ERP system.
  System Performance: If the ERP system is experiencing performance issues or is down, it may not be able to process the upload request.
  Network Issues: Connectivity problems between the CRM and ERP systems can also lead to upload errors.
  
  Solutions:
  
  Check Data: Review the return request data for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings in both the CRM and ERP systems related to Advanced Returns Management. Ensure that they are correctly set up to allow for data transfer.
  Authorization Check: Ensure that the user or process has the necessary authorizations to perform the upload in the ERP system. This may involve checking user roles and permissions.
  Monitor System Performance: Check the performance and availability of the ERP system. If there are issues, work with your IT team to resolve them.
  Network Connectivity: Ensure that there are no network issues affecting the connection between the CRM and ERP systems. This may involve checking firewalls, VPNs, or other network configurations.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) in the ERP system to check for any related error logs that could provide more context on the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for Advanced Returns Management to ensure that all prerequisites and configurations are correctly implemented.
  
  If the issue persists after checking these areas, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.