How To Fix CRM_COMPL_ARM109 - RFC error ERP_LORD_SET: &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM - Messages for Complaint Advanced Return Mgmt. Integration

• Message number: 109

• Message text: RFC error ERP_LORD_SET: &1 &2 &3 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM109 - RFC error ERP_LORD_SET: &1 &2 &3 &4 ?

  The SAP error message CRM_COMPL_ARM109 RFC error ERP_LORD_SET: &1 &2 &3 &4 typically indicates an issue with Remote Function Call (RFC) communication between the CRM (Customer Relationship Management) system and the ERP (Enterprise Resource Planning) system. This error can occur due to various reasons, including configuration issues, network problems, or data inconsistencies.
  Possible Causes:
  
  RFC Connection Issues: The RFC connection between the CRM and ERP systems may not be properly configured or may be down.
  Authorization Problems: The user credentials used for the RFC connection may not have the necessary authorizations to execute the function module.
  Data Inconsistencies: There may be inconsistencies in the data being sent from the CRM to the ERP system, which could lead to errors during processing.
  Function Module Issues: The function module ERP_LORD_SET may not be available or may have been modified in a way that it no longer works as expected.
  Network Issues: There could be network-related issues affecting the communication between the two systems.
  
  Solutions:
  
  
  Check RFC Connection:
  
  Go to transaction SM59 in the SAP GUI and verify the RFC destination settings. Test the connection to ensure it is working properly.
  
  
  
  Review Authorizations:
  
  Ensure that the user ID used for the RFC connection has the necessary authorizations to execute the function module. You can check this in transaction SU01 or PFCG.
  
  
  
  Data Validation:
  
  Validate the data being sent from the CRM to the ERP system. Ensure that all required fields are populated and that the data types are correct.
  
  
  
  Function Module Check:
  
  Check if the function module ERP_LORD_SET exists and is active. You can do this by using transaction SE37 to look up the function module.
  
  
  
  Network Troubleshooting:
  
  If there are network issues, work with your network team to ensure that there are no firewalls or other network configurations blocking the communication between the systems.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SU01: User Maintenance
  SE37: Function Module
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for more details on RFC communication and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.