How To Fix CRM_COMPL014 - Product relationship only checked if preceding ref. object is maintained

CRM_COMPL014 - Overview

• Message type: E = Error

• Message class: CRM_COMPL - Complaints/Returns

• Message number: 014

• Message text: Product relationship only checked if preceding ref. object is maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL014 - Product relationship only checked if preceding ref. object is maintained ?

  The SAP error message CRM_COMPL014 indicates that a product relationship is only checked if the preceding reference object is maintained. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to process a product relationship without the necessary reference object being defined.
  
  Cause:
  The error occurs due to one of the following reasons:
  
  Missing Reference Object: The system requires a preceding reference object (like a product or service) to validate the product relationship. If this reference object is not maintained or is missing, the system cannot check the relationship.
  
  Configuration Issues: There may be issues with the configuration of product relationships in the system, such as missing settings or incorrect relationships defined in the system.
  Data Inconsistencies: There could be inconsistencies in the data related to the products or relationships being processed.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Reference Object:
  
  Ensure that the preceding reference