How To Fix CRM_COMPL015 - Product category has not been provided for external product &1


CRM_COMPL015 - Overview

  • Message type: E = Error

  • Message class: CRM_COMPL - Complaints/Returns

  • Message number: 015

  • Message text: Product category has not been provided for external product &1

  • Show details Hide details
  • What causes this issue?

    No product category has been provided for an external product. This is
    necessary for entitlement integration.

    How to fix this error?

    Enter a product category.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_COMPL015 - Product category has not been provided for external product &1 ?
    The SAP error message CRM_COMPL015 indicates that a product category has not been provided for an external product in the SAP Customer Relationship Management (CRM) system. This error typically arises when you are trying to create or update a product in the CRM system, and the system requires a product category to be specified for the external product.
    
    Cause: Missing Product Category: The primary cause of this error is that the product you are trying to work with does not have an associated product category defined in the system. Incorrect Configuration: There may be issues with the configuration of the product master data or the integration settings between the CRM and other systems (like ERP). Data Transfer Issues: If the product data is being transferred from another system (like SAP ERP), the product category may not have been included in the data transfer.
    Solution: To resolve the error, you can take the following steps: Check Product Master

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