How To Fix CRM_COMPL015 - Product category has not been provided for external product &1

CRM_COMPL015 - Overview

• Message type: E = Error

• Message class: CRM_COMPL - Complaints/Returns

• Message number: 015

• Message text: Product category has not been provided for external product &1

What causes this issue?

No product category has been provided for an external product. This is
necessary for entitlement integration.

How to fix this error?

Enter a product category.

Error message extract from SAP system. Copyright SAP SE.

CRM_COMPL015 - Details

• The SAP error message CRM_COMPL015 indicates that a product category has not been provided for an external product in the SAP Customer Relationship Management (CRM) system. This error typically arises when you are trying to create or update a product in the CRM system, and the system requires a product category to be specified for the external product.
  
  Cause:
  
  Missing Product Category: The primary cause of this error is that the product you are trying to work with does not have an associated product category defined in the system.
  Incorrect Configuration: There may be issues with the configuration of the product master data or the integration settings between the CRM and other systems (like ERP).
  Data Transfer Issues: If the product data is being transferred from another system (like SAP ERP), the product category may not have been included in the data transfer.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Master