How To Fix CRM_CMDC_CUSTOMIZING007 - No customizing found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing

• Message number: 007

• Message text: No customizing found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_CUSTOMIZING007 - No customizing found ?

  The SAP error message CRM_CMDC_CUSTOMIZING007 indicates that there is no customizing found for a specific configuration in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to locate the necessary customizing settings for a particular function or process.
  Cause:
  
  Missing Customizing Settings: The most common cause is that the required customizing settings have not been defined in the system. This could be due to incomplete configuration or missing entries in the relevant customizing tables.
  Incorrect Configuration: The configuration might be set up incorrectly, leading the system to not find the expected entries.
  Transport Issues: If the customizing settings were transported from another system (e.g., from development to production), there may have been issues during the transport process, resulting in missing entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customizing settings.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant area where the customizing should be defined. Ensure that all necessary settings are in place.
  Use transaction code SPRO to access the IMG and verify the configuration.
  
  
  
  Create Missing Entries: 
  
  If you identify that certain customizing entries are missing, you may need to create them manually based on the business requirements.
  
  
  
  Review Transport Requests: 
  
  If the customizing settings were supposed to be transported, check the transport logs for any errors or issues. Ensure that the transport request was successfully imported into the target system.
  
  
  
  Check Authorizations: 
  
  Verify that the user encountering the error has the necessary authorizations to access the customizing settings. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to the specific area of CRM you are working with. There may be specific instructions or known issues that can help resolve the error.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (to access the IMG), SE11 (to view database tables), and SE80 (to access the Object Navigator).
  SAP Notes: Search for SAP Notes related to CRM configuration and the specific error message for additional guidance and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.