How To Fix CRM_CMDC_CUSTOMIZING008 - You are not allowed to use this transaction type for disputes

CRM_CMDC_CUSTOMIZING008 - Overview

• Message type: E = Error

• Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing

• Message number: 008

• Message text: You are not allowed to use this transaction type for disputes

What causes this issue?

You are trying to maintain a transaction type which is not yet
customized in the customizing activity
<DS:SIMG.CRMVC_ARD_PROFILE_D>Define Profiles, Admissible Transaction
Types and Object Linkages</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_CUSTOMIZING008 - You are not allowed to use this transaction type for disputes ?

  The SAP error message CRM_CMDC_CUSTOMIZING008 indicates that the user is attempting to use a transaction type for disputes that is not permitted based on the system's configuration. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with dispute management.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Transaction Type Configuration: The transaction type you are trying to use for the dispute is not configured to be used for that specific purpose in the system.
  Authorization Issues: The user may not have the necessary authorizations to use the specified transaction type.
  Business Rules: There may be specific business rules or settings in the system that restrict the use of certain transaction types for disputes.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Type Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant section for dispute management.
  Verify the configuration of the