How To Fix CRM_CIC_CLM_BO007 - Skipped due to Marketing Permissions

CRM_CIC_CLM_BO007 - Overview

• Message type: E = Error

• Message class: CRM_CIC_CLM_BO - Call list management business objects messages

• Message number: 007

• Message text: Skipped due to Marketing Permissions

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC_CLM_BO007 - Skipped due to Marketing Permissions ?

  The SAP error message CRM_CIC_CLM_BO007 indicates that a certain action or process has been skipped due to marketing permissions not being granted for a specific business object or customer. This error typically arises in the context of SAP Customer Relationship Management (CRM) systems, particularly when dealing with marketing activities or customer data.
  
  Cause:
  The error is triggered when:
  
  A user attempts to perform an action (like creating or updating a customer record, or processing a marketing campaign) that requires specific marketing permissions.
  The customer or business partner does not have the necessary marketing permissions set in their profile, which may include consent for receiving marketing communications.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Marketing Permissions:
  
  Navigate to the customer or business partner record in the CRM system.
  Verify the marketing permissions settings. Ensure that the necessary permissions are granted for the actions you are trying to perform.
  
  
  
  Update Permissions:
  
  If the permissions are not set, update