How To Fix CRM_CIC_CLM_BO005 - Wrong Party

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC_CLM_BO - Call list management business objects messages

• Message number: 005

• Message text: Wrong Party

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC_CLM_BO005 - Wrong Party ?

  The SAP error message CRM_CIC_CLM_BO005: Wrong Party typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a mismatch or inconsistency related to the business partner (BP) or party involved in a transaction or process. This error can arise in various scenarios, such as when creating or processing a service request, sales order, or other CRM-related documents.
  Causes:
  
  Incorrect Business Partner Assignment: The business partner assigned to the transaction may not be valid or may not exist in the system.
  Inconsistent Data: There may be inconsistencies in the data related to the business partner, such as missing or incorrect information.
  Role Assignment Issues: The business partner may not have the necessary roles assigned to perform the action you are trying to execute.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to outdated or incorrect data.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the business partner data.
  
  Solutions:
  
  Verify Business Partner: Check if the business partner exists in the system and is correctly set up. You can do this by navigating to the Business Partner transaction (BP) and searching for the relevant partner.
  Check Role Assignments: Ensure that the business partner has the appropriate roles assigned. For example, if the partner is a customer, make sure the customer role is assigned.
  Data Consistency Check: Review the data associated with the business partner for any inconsistencies or missing information. Correct any discrepancies found.
  Reassign Business Partner: If the business partner is incorrect, reassign the correct business partner to the transaction.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify the business partner data.
  Integration Check: If the system is integrated with other systems, check for any data synchronization issues and resolve them.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and verify business partner data.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Refer to SAP documentation for CRM and business partner management for more detailed information on managing business partners and resolving related issues.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_CIC_CLM_BO005 error message.