How To Fix CRM_CIC_CLM_BO006 - Business Partners actively used in Call List

CRM_CIC_CLM_BO006 - Overview

• Message type: E = Error

• Message class: CRM_CIC_CLM_BO - Call list management business objects messages

• Message number: 006

• Message text: Business Partners actively used in Call List

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC_CLM_BO006 - Business Partners actively used in Call List ?

  The SAP error message CRM_CIC_CLM_BO006 indicates that there are business partners that are actively used in a call list, which prevents certain operations from being performed on those business partners. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to delete or modify business partner data that is currently linked to an active call list.
  
  Cause:
  The primary cause of this error is that the business partner you are trying to modify or delete is currently associated with a call list in the CRM system. Call lists are used in various CRM processes, such as sales campaigns or customer outreach, and if a business partner is part of an active call list, the system restricts changes to ensure data integrity and consistency.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Active Call Lists:
  
  Check which call lists the business partner is associated with. You can do this