How To Fix CRM_CIC107 - Use the slim action box (ABOX_SLIM) instead

CRM_CIC107 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 107

• Message text: Use the slim action box (ABOX_SLIM) instead

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC107 - Use the slim action box (ABOX_SLIM) instead ?

  The SAP error message CRM_CIC107 indicates that the system is recommending the use of the slim action box (ABOX_SLIM) instead of the standard action box. This message typically arises in the context of SAP Customer Relationship Management (CRM) applications, particularly when dealing with the user interface and action boxes in the CRM Interaction Center (IC).
  
  Cause:
  The error occurs because the standard action box is either deprecated or not optimized for the current context in which you are working. The slim action box (ABOX_SLIM) is designed to provide a more efficient and streamlined user experience, especially in scenarios where performance and usability are critical.
  
  Solution:
  To resolve this error, you should switch to using the slim action box (ABOX_SLIM) in your CRM configuration. Here are the steps you can take:
  
  
  Check Configuration Settings: 
  
  Navigate to the CRM configuration settings where action boxes are defined.
  Look for options related to action boxes and ensure that the slim