How To Fix CRM_CIC109 - Do not assign interactive scripting to a separate component slot

CRM_CIC109 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 109

• Message text: Do not assign interactive scripting to a separate component slot

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC109 - Do not assign interactive scripting to a separate component slot ?

  The SAP error message CRM_CIC109 indicates that there is an issue with the configuration of interactive scripting in the SAP CRM system, specifically related to the assignment of interactive scripting to a component slot. This error typically arises when the interactive scripting is incorrectly set up in the context of the CRM Interaction Center (IC).
  
  Cause:
  The error occurs when interactive scripting is assigned to a separate component slot instead of being integrated into the appropriate component. In SAP CRM, interactive scripting is designed to be part of the main component and should not be isolated in a separate slot. This misconfiguration can lead to issues in the execution of the script and the overall functionality of the CRM application.
  
  Solution:
  To resolve the CRM_CIC109 error, follow these steps:
  
  
  Check Configuration: 
  
  Go to the configuration settings for the CRM Interaction Center.
  Ensure that the interactive scripting is assigned correctly within the main component and not in