How To Fix CRM_CIC115 - IC WinClient has been restarted

CRM_CIC115 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 115

• Message text: IC WinClient has been restarted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC115 - IC WinClient has been restarted ?

  The SAP error message CRM_CIC115 indicates that the IC WinClient (Internet Communication Client) has been restarted. This can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  Network Issues: Intermittent network connectivity problems can cause the client to lose connection to the server, leading to a restart.
  Session Timeout: If the user is inactive for a certain period, the session may time out, prompting a restart of the client.
  System Updates: Updates or changes made to the SAP system or the client application can lead to a restart.
  Resource Limitations: Insufficient system resources (CPU, memory) on the client machine can cause the application to crash and restart.
  
  Configuration Issues: Incorrect configuration settings in the client or server can lead to instability and restarts.
  Client-Side Errors: Bugs or issues within the IC WinClient application itself can also trigger restarts.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection is stable and