How To Fix CRM_CIC106 - Enter an OK code

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 106

• Message text: Enter an OK code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC106 - Enter an OK code ?

  The SAP error message CRM_CIC106 "Enter an OK code" typically occurs in the SAP Customer Relationship Management (CRM) system when the system expects a user to enter a command or action code (OK code) but does not receive one. This can happen in various scenarios, such as when navigating through the CRM interface or executing specific functions.
  Cause:
  
  Missing OK Code: The user may have not entered a required OK code in a dialog box or input field.
  System Configuration: There may be issues with the configuration of the CRM system that affect how OK codes are processed.
  User Interface Issues: Sometimes, the user interface may not be displaying correctly, leading to confusion about where to enter the OK code.
  Authorization Issues: The user may not have the necessary authorizations to perform the action associated with the OK code.
  
  Solution:
  
  Enter the OK Code: If you know the required OK code for the action you are trying to perform, enter it in the appropriate field and press Enter.
  Check Documentation: Refer to the SAP documentation or help files to find the correct OK code for the action you are trying to execute.
  Refresh the Screen: Sometimes, refreshing the screen or navigating back and forth can resolve temporary glitches in the user interface.
  Check User Authorizations: Ensure that you have the necessary authorizations to perform the action. If not, contact your system administrator to grant the required permissions.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system configuration issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_CIC106 error.
  User Training: Ensure that users are trained on how to use the CRM system effectively, including how to enter OK codes.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to SAP support for further assistance.