How To Fix CRM_CIC078 - Contact person was created - check the address and relationship data

CRM_CIC078 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 078

• Message text: Contact person was created - check the address and relationship data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC078 - Contact person was created - check the address and relationship data ?

  The SAP error message CRM_CIC078 indicates that a contact person was created, but there are issues with the address and relationship data associated with that contact. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to create or update a contact person in the system.
  
  Cause:
  
  Incomplete Address Data: The address information for the contact person may be incomplete or missing required fields (e.g., street, city, postal code).
  Invalid Relationship Data: There may be issues with the relationship data, such as incorrect or missing relationships between the contact person and the business partner or organization.
  Data Consistency Issues: There could be inconsistencies in the data that violate the business rules defined in the system.
  
  Configuration Issues: The system configuration for contact person creation may not be set up correctly, leading to validation errors.
  
  
  Solution:
  
  Check Address Data: Review the address details of the contact person. Ensure that all mandatory fields are