How To Fix CRM_CFG_SC036 - Evaluating rules: product &1 is valid on date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 036

• Message text: Evaluating rules: product &1 is valid on date &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC036 - Evaluating rules: product &1 is valid on date &2 ?

  The SAP error message CRM_CFG_SC036 typically occurs in the context of configuration in SAP CRM (Customer Relationship Management) when evaluating rules related to product availability or validity. The message indicates that the specified product (&1) is not valid on the specified date (&2). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Product Validity Period: The product may not be valid for the date specified in the transaction. Each product can have specific validity dates, and if the date falls outside this range, the error will occur.
  Configuration Settings: There may be configuration settings in the CRM system that restrict the availability of the product based on certain criteria (e.g., status, sales area).
  Master Data Issues: The product master data may not be correctly maintained, leading to inconsistencies in validity dates.
  Pricing or Condition Records: If the product is linked to specific pricing or condition records that are not valid for the given date, this error can also arise.
  
  Solution:
  
  
  Check Product Validity: Verify the validity dates of the product in the product master data. Ensure that the product is valid for the date you are trying to use it.
  
  Navigate to the product master data and check the validity period.
  
  
  
  Review Configuration Settings: Check the configuration settings related to the product in the CRM system. Ensure that there are no restrictions that would prevent the product from being valid on the specified date.
  
  
  Update Master Data: If the product is not valid for the required date, consider updating the product master data to extend its validity or create a new product version that is valid for the desired date.
  
  
  Check Pricing Conditions: If applicable, review the pricing conditions associated with the product to ensure they are valid for the specified date.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific error message and its implications.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to check the order details or MM03 to view material master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.