How To Fix CRM_CFG_SC034 - Evaluating rules: product &1 is not valid since &2 cannot be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 034

• Message text: Evaluating rules: product &1 is not valid since &2 cannot be found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC034 - Evaluating rules: product &1 is not valid since &2 cannot be found ?

  The SAP error message CRM_CFG_SC034 indicates that there is an issue with evaluating configuration rules in the SAP CRM system. Specifically, the error states that a product (identified by &1) is not valid because a required component or characteristic (identified by &2) cannot be found. This typically occurs in the context of product configuration, where certain dependencies or rules must be satisfied for the configuration to be valid.
  Cause:
  
  Missing Characteristics: The characteristic or component that is required for the product configuration is missing or not defined in the system.
  Incorrect Product Master Data: The product master data may not be set up correctly, leading to missing links between the product and its characteristics.
  Configuration Rules: The configuration rules defined for the product may reference characteristics or components that do not exist or are not active.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary data.
  
  Solution:
  
  
  Check Product Master Data:
  
  Verify that the product in question is correctly defined in the system.
  Ensure that all necessary characteristics and dependencies are properly set up.
  
  
  
  Review Configuration Rules:
  
  Examine the configuration rules associated with the product to ensure they are correctly defined and do not reference any non-existent characteristics or components.
  If necessary, update the rules to reflect the correct characteristics.
  
  
  
  Validate Characteristics:
  
  Check if the characteristic identified by &2 exists in the system and is active.
  If it is missing, create the characteristic or activate it if it is inactive.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product and its configuration data.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CU50 (Configuration Profile) or CT04 (Characteristics) to review and modify configuration settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation on product configuration and characteristics for more detailed guidance on setting up and troubleshooting configuration issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.