How To Fix CRM_CFG_SC032 - Evaluating rules: product &1 is not valid on date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 032

• Message text: Evaluating rules: product &1 is not valid on date &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC032 - Evaluating rules: product &1 is not valid on date &2 ?

  The SAP error message CRM_CFG_SC032, which states "Evaluating rules: product &1 is not valid on date &2," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the validity of a product in relation to a specific date. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Product Validity Period: The product specified in the error message is not valid on the date provided. This could be due to the product being inactive, discontinued, or not yet available for sale on that date.
  Configuration Issues: There may be configuration settings in the CRM system that do not align with the product's availability or validity.
  Master Data Issues: The product master data may not be correctly maintained, leading to discrepancies in validity dates.
  Sales Order or Quotation Context: If this error occurs while processing a sales order or quotation, it may indicate that the product is not valid for the specific transaction date.
  
  Solution:
  
  
  Check Product Validity:
  
  Go to the product master data in SAP and check the validity dates. Ensure that the product is active and valid for the date in question.
  If the product is not valid, you may need to adjust the validity dates or activate the product.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to product availability and validity in the CRM system. Ensure that they are set up correctly to reflect the intended business rules.
  
  
  
  Update Master Data:
  
  If there are discrepancies in the product master data, update the necessary fields to ensure that the product is valid for the required date.
  
  
  
  Consult with Business Users:
  
  If the product is supposed to be valid but is showing as invalid, consult with business users or product managers to understand if there are any business rules or changes that need to be reflected in the system.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error does not reoccur and that the product can be processed as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MM03 (Display Material), CRM_ORDER (CRM Order Management), or CRMD_ORDER (Manage CRM Orders) to check product details and validity.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review SAP documentation related to product management and configuration in CRM for best practices and guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.