How To Fix CRM_CCM_WORKSPACE012 - Mail transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCM_WORKSPACE - CIC Workspacemanager

• Message number: 012

• Message text: Mail transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCM_WORKSPACE012 - Mail transferred ?

  The SAP error message CRM_CCM_WORKSPACE012 with the description "Mail transferred" typically indicates that an email has been successfully sent or processed within the SAP Customer Relationship Management (CRM) system. This message is not necessarily an error but rather an informational message indicating the status of email processing.
  Cause:
  
  Email Processing: The message is generated when the system successfully transfers an email, which could be part of a workflow or communication process within the CRM system.
  Workflow Execution: It may occur during the execution of a workflow that involves sending emails to customers or internal stakeholders.
  System Configuration: The message can also be related to the configuration of the email settings in the SAP system.
  
  Solution:
  Since this message is informational, there is typically no action required unless you are expecting an error or issue with email delivery. However, if you are facing issues related to email processing, consider the following steps:
  
  Check Email Configuration: Ensure that the email settings in the SAP system are correctly configured. This includes SMTP settings, email server details, and user authorizations.
  Monitor Email Logs: Review the email logs in the SAP system to confirm that emails are being sent as expected. Look for any errors or warnings that may indicate issues with email delivery.
  Test Email Functionality: Perform a test by sending an email from the SAP system to verify that the email functionality is working correctly.
  Review Workflow Settings: If the message is part of a workflow, check the workflow settings to ensure that the email notifications are set up correctly.
  Consult Documentation: Refer to SAP documentation or support resources for any specific configurations or troubleshooting steps related to email processing in CRM.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or enhancements related to email processing in CRM.
  Transaction Codes: Familiarize yourself with transaction codes related to email configuration and monitoring, such as SO01 (SAPoffice), SOST (Send Requests), and others.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar messages.
  
  If you are experiencing issues beyond the informational message, it may be beneficial to consult with your SAP Basis or CRM support team for further investigation.