How To Fix CRM_CCM_WORKSPACE011 - Mail saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CCM_WORKSPACE - CIC Workspacemanager

  • Message number: 011

  • Message text: Mail saved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CCM_WORKSPACE011 - Mail saved ?

    The SAP error message CRM_CCM_WORKSPACE011, which states "Mail saved," typically indicates that an email or communication has been successfully saved in the system, but it may also be associated with other issues or contexts depending on the specific scenario in which it appears.

    Possible Causes:

    1. Email Processing: The message may appear when an email is being processed in the CRM system, indicating that the email has been saved successfully.
    2. Workflow Issues: If the email is part of a workflow, there may be issues with the workflow configuration or execution.
    3. Data Integrity: There could be issues related to data integrity or missing information that may not be directly indicated by the message itself.
    4. User Permissions: The user may not have the necessary permissions to view or process the email further, leading to confusion about the message.

    Solutions:

    1. Check Email Status: Verify that the email has been saved correctly and check its status in the system. Ensure that it appears in the appropriate inbox or folder.
    2. Review Workflow Configuration: If the email is part of a workflow, review the workflow settings and ensure that all steps are configured correctly.
    3. Permissions Check: Ensure that the user has the necessary permissions to access and manage emails in the CRM system.
    4. System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
    5. Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the CRM module and email handling.
    6. Contact Support: If the issue persists and is affecting business processes, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address known issues or provide patches related to email handling in CRM.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Training and Documentation: Ensure that users are trained on the proper handling of emails within the CRM system to minimize confusion and errors.

    If you have a specific scenario or additional context regarding the error message, please provide that information for more tailored assistance.

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