How To Fix CRM_CCM_WORKSPACE013 - Mail forwarded

CRM_CCM_WORKSPACE013 - Overview

• Message type: E = Error

• Message class: CRM_CCM_WORKSPACE - CIC Workspacemanager

• Message number: 013

• Message text: Mail forwarded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCM_WORKSPACE013 - Mail forwarded ?

  The SAP error message CRM_CCM_WORKSPACE013 typically indicates that there is an issue related to the forwarding of emails within the SAP Customer Relationship Management (CRM) system. This error can occur in various contexts, such as when trying to forward emails from a workspace or when handling email communications in the CRM system.
  
  Cause:
  The specific causes of the CRM_CCM_WORKSPACE013 error can vary, but common reasons include:
  
  
  Configuration Issues: Incorrect settings in the email configuration or workspace settings can lead to this error.
  Authorization Problems: The user may not have the necessary permissions to forward emails.
  System Errors: Temporary issues with the SAP system or the email server can also trigger this error.
  Email Format Issues: The email being forwarded may have formatting issues or attachments that are not supported.
  
  
  Solution:
  To resolve the CRM_CCM_WORKSPACE013 error, you can try the following steps:
  
  
  Check Configuration:
  
  Ensure that the email settings in the SAP CRM system are correctly configured. This includes SMTP settings