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Message type: E = Error
Message class: CRM_CCM_RECOVERY - Message Class for the Claim Chargeback Recovery Process
Message number: 200
Message text: The payment item &1 &2 &3 &4 was transferred to CRM
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_CCM_RECOVERY200
- The payment item &1 &2 &3 &4 was transferred to CRM ?The SAP error message
CRM_CCM_RECOVERY200
typically indicates an issue related to the transfer of payment items from the financial system (like SAP ERP) to the Customer Relationship Management (CRM) system. This error can occur during the synchronization process when payment items are being transferred, and it usually signifies that there is a problem with the data being transferred or with the configuration of the systems involved.Causes:
- Data Inconsistency: The payment item data may be inconsistent or incomplete, leading to issues during the transfer.
- Configuration Issues: There may be configuration problems in the CRM system or in the integration settings between the ERP and CRM systems.
- Missing Master Data: Required master data (like customer or payment method) may be missing or not properly set up in the CRM system.
- Technical Issues: There could be technical issues such as network problems, system downtime, or issues with the middleware (like SAP PI/PO) that handles the data transfer.
- Authorization Issues: The user or system performing the transfer may not have the necessary authorizations to complete the operation.
Solutions:
- Check Data Consistency: Review the payment item data in the source system (ERP) to ensure that it is complete and consistent. Look for any missing or incorrect fields.
- Review Configuration: Verify the configuration settings in both the ERP and CRM systems. Ensure that the integration settings are correctly set up and that the necessary mappings are in place.
- Validate Master Data: Ensure that all required master data is available and correctly maintained in the CRM system. This includes checking customer records, payment methods, and any other relevant data.
- Monitor Middleware: If you are using middleware for data transfer, check its logs for any errors or issues that may indicate why the transfer failed.
- Check Authorizations: Ensure that the user or system performing the transfer has the necessary authorizations to access and modify the relevant data in both systems.
- Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
Related Information:
SLG1
(Application Log) to check for detailed logs related to the error.By following these steps, you should be able to identify the root cause of the CRM_CCM_RECOVERY200
error and implement a solution to resolve it.
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