How To Fix CRM_CCM_RECOVERY111 - The recovery &1 could not be removed from the payment line item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCM_RECOVERY - Message Class for the Claim Chargeback Recovery Process

• Message number: 111

• Message text: The recovery &1 could not be removed from the payment line item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCM_RECOVERY111 - The recovery &1 could not be removed from the payment line item &2 ?

  The SAP error message CRM_CCM_RECOVERY111 indicates that there is an issue with removing a recovery from a payment line item. This error typically arises in the context of financial transactions within the SAP Customer Relationship Management (CRM) module, particularly when dealing with payment processing and recovery items.
  Cause:
  The error can occur due to several reasons, including:
  
  Data Integrity Issues: There may be inconsistencies in the data related to the payment line item or the recovery item.
  Dependencies: The recovery item may be linked to other transactions or items that prevent its removal.
  Authorization Issues: The user may not have the necessary permissions to perform the action of removing the recovery.
  System Configuration: There may be configuration settings in the SAP system that restrict the removal of recovery items under certain conditions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Dependencies: Investigate if the recovery item is linked to other transactions. If it is, you may need to address those dependencies first before attempting to remove the recovery.
  
  
  Data Validation: Ensure that the data related to the payment line item and recovery item is correct and consistent. Look for any discrepancies that may need to be corrected.
  
  
  User Authorization: Verify that the user attempting to remove the recovery has the necessary authorizations. If not, you may need to adjust the user roles or permissions.
  
  
  Consult Documentation: Review SAP documentation or notes related to this specific error message for any additional insights or recommended actions.
  
  
  Transaction Codes: Use relevant transaction codes (like FB03 for displaying documents or FBL1N for vendor line items) to analyze the payment line item and recovery item details.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide specific patches or updates that address the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to CRM_CCM_RECOVERY111 for known issues and fixes.
  Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context.
  System Configuration: Review the configuration settings in the SAP system related to payment processing and recovery items.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.