How To Fix CRM_CCM_RECOVERY202 - The claim chargeback recovery &1 was created in CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCM_RECOVERY - Message Class for the Claim Chargeback Recovery Process

• Message number: 202

• Message text: The claim chargeback recovery &1 was created in CRM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCM_RECOVERY202 - The claim chargeback recovery &1 was created in CRM ?

  The SAP error message CRM_CCM_RECOVERY202 typically indicates an issue related to the creation of a claim chargeback recovery in the Customer Relationship Management (CRM) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or missing information.
  Cause:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the claim or chargeback recovery process.
  Configuration Issues: The system may not be properly configured to handle chargeback recoveries.
  Missing Information: Required fields or data may be missing in the claim or recovery document.
  Authorization Issues: The user may not have the necessary permissions to create or process the chargeback recovery.
  System Errors: There could be underlying system errors or bugs that are causing the issue.
  
  Solution:
  
  Check Data Consistency: Review the data associated with the claim and ensure that all required fields are filled out correctly. Look for any inconsistencies or missing information.
  Review Configuration: Ensure that the CRM system is properly configured for handling chargeback recoveries. This may involve checking settings in the customizing (SPRO) related to claims management.
  User Authorization: Verify that the user attempting to create the chargeback recovery has the necessary authorizations. If not, adjust the user roles or permissions accordingly.
  Error Logs: Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to CRM chargeback recovery for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details to help diagnose the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONITOR, or others that may be involved in the claims management process.
  SAP Notes: Search for SAP Notes related to CRM_CCM_RECOVERY202 in the SAP Support Portal for any patches or updates that may address the issue.
  Community Forums: Check SAP Community forums or other user groups for discussions related to similar issues, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.