How To Fix CRM_CASE200 - Position cannot be selected in Organization F4 help; select org. unit

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 200

• Message text: Position cannot be selected in Organization F4 help; select org. unit

What causes this issue?

Position cannot be selected in Organization F4 help

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the F4 help, you must choose Organizational Unit in the drop down
list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE200 - Position cannot be selected in Organization F4 help; select org. unit ?

  The SAP error message CRM_CASE200, which states "Position cannot be selected in Organization F4 help; select org. unit," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user is trying to select a position (such as a job position or role) within a specific organizational unit, but the system is unable to find a valid selection.
  Causes:
  
  Missing Organizational Data: The organizational unit you are trying to select may not have any positions assigned to it, or the positions may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or select the positions within the specified organizational unit.
  Incorrect Configuration: There may be configuration issues in the organizational management (OM) settings that prevent the system from displaying the available positions.
  Data Inconsistencies: There could be inconsistencies or errors in the master data related to the organizational structure or positions.
  
  Solutions:
  
  Check Organizational Structure: Verify that the organizational unit you are trying to select has valid positions assigned to it. You can do this by navigating to the Organizational Management (OM) area in SAP and checking the structure.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the positions within the organizational unit. This may involve checking user roles and profiles in the SAP system.
  Configuration Review: If you have access to the configuration settings, review the settings related to Organizational Management to ensure that everything is set up correctly.
  Data Consistency Check: Run any relevant reports or transactions to check for inconsistencies in the organizational data. You may need to correct any errors found.
  Use Alternative Selection: If the F4 help is not working, consider manually entering the organizational unit or using a different method to select the position.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PPOME (Display Organizational Plan) or PPOSE (Change Organizational Plan) to view and manage the organizational structure.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP Help Portal for documentation on Organizational Management and CRM processes to better understand how to manage organizational units and positions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.