How To Fix CRM_CASE199 - More than &1 entries found; limit search criteria or change settings

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 199

• Message text: More than &1 entries found; limit search criteria or change settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE199 - More than &1 entries found; limit search criteria or change settings ?

  The SAP error message CRM_CASE199 indicates that a search operation has returned more entries than the system is configured to handle. This typically occurs in the context of searching for cases, leads, or other business objects in the SAP CRM system. The message suggests that the search criteria are too broad, resulting in an excessive number of entries being retrieved.
  Cause:
  
  Broad Search Criteria: The search parameters used are too general, leading to a large number of results.
  System Configuration: The system may have a limit set on the number of entries that can be returned in a single search operation.
  Data Volume: There may be a significant amount of data in the system, which can lead to performance issues if too many records are retrieved at once.
  
  Solution:
  
  
  Refine Search Criteria: 
  
  Narrow down the search parameters by adding more specific filters (e.g., date ranges, status, owner, etc.).
  Use additional fields to limit the results to a manageable number.
  
  
  
  Adjust System Settings:
  
  If you have the necessary authorizations, you can check the system settings for the maximum number of entries that can be returned in a search. This can usually be found in the configuration settings of the CRM system.
  Consult with your SAP Basis or system administrator to see if the limit can be adjusted, but be cautious as increasing the limit may impact system performance.
  
  
  
  Use Pagination:
  
  If the application supports it, implement pagination to retrieve results in smaller chunks rather than all at once.
  
  
  
  Check for Performance Issues:
  
  If the issue persists even with refined criteria, investigate if there are performance issues in the system that may be affecting search operations.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP CRM documentation for best practices on searching and filtering data.
  User Training: Ensure that users are trained on how to effectively use search functionalities within the CRM system to avoid overly broad searches.
  
  If the problem continues after trying these solutions, it may be beneficial to contact SAP support for further assistance.