How To Fix CRM_CASE190 - Transaction &1 does not match the transaction type; select again

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 190

• Message text: Transaction &1 does not match the transaction type; select again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE190 - Transaction &1 does not match the transaction type; select again ?

  The SAP error message CRM_CASE190 indicates that there is a mismatch between the transaction type you are trying to use and the expected transaction type for the specific transaction you are working with. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with cases, transactions, or service requests.
  Cause:
  
  Transaction Type Mismatch: The transaction type you selected does not correspond to the type of transaction that is expected in the current context. For example, if you are trying to create or modify a case, the system expects a specific transaction type that is configured for cases.
  Configuration Issues: There may be configuration issues in the CRM system where the transaction types are not properly defined or linked to the relevant business processes.
  User Authorization: The user may not have the necessary authorizations to access or create the specific transaction type.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect information that leads to the mismatch.
  
  Solution:
  
  Check Transaction Type: Verify that you are selecting the correct transaction type for the operation you are trying to perform. Ensure that it matches the expected type for the case or transaction you are working with.
  Review Configuration: If you have access to the configuration settings, check the transaction types defined in the CRM system. Ensure that they are correctly set up and linked to the appropriate business processes.
  User Authorization: Ensure that your user role has the necessary permissions to access and work with the selected transaction type. You may need to contact your system administrator to verify your authorizations.
  Data Validation: Check the data you are entering or processing for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction types and their configurations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and resolve issues related to transaction types.
  Support Forums: Consider visiting SAP community forums or support channels where other users may have encountered similar issues and shared their solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.