How To Fix CRM_CASE141 - Value must be numeric

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 141

• Message text: Value must be numeric

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE141 - Value must be numeric ?

  The SAP error message CRM_CASE141, which states "Value must be numeric," typically occurs in the context of SAP CRM (Customer Relationship Management) when a field that is expected to contain a numeric value is instead receiving a non-numeric input. This can happen in various scenarios, such as when entering data into a case, service request, or any other CRM-related transaction.
  Cause:
  
  Incorrect Data Entry: The most common cause is that a user has entered a non-numeric value (like letters or special characters) into a field that is defined to accept only numeric values.
  Field Configuration: The field may be configured in a way that it only accepts certain types of data, and the input does not meet these criteria.
  Data Mapping Issues: If data is being imported or transferred from another system, there may be a mismatch in data types.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might not be handling the data correctly.
  
  Solution:
  
  Check Input Values: Review the input values in the relevant fields and ensure that they are numeric. Remove any non-numeric characters.
  Field Configuration: Verify the configuration of the field in the CRM system to ensure it is set up correctly to accept numeric values.
  Data Validation: Implement data validation checks to ensure that only numeric values can be entered in the relevant fields.
  Debugging Custom Code: If there are custom enhancements, review the code to ensure it correctly handles numeric inputs.
  Testing: After making changes, test the functionality to ensure that the error no longer occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing cases.
  User Training: Provide training to users on the correct data entry practices to minimize the occurrence of this error.
  Documentation: Maintain documentation on common errors and their resolutions for future reference.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and customizations of your SAP CRM system.