How To Fix CRM_CASE140 - Error occurred when calling &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 140

• Message text: Error occurred when calling &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE140 - Error occurred when calling & ?

  The SAP error message CRM_CASE140 typically indicates that there was an issue when trying to call a specific function or method in the SAP CRM (Customer Relationship Management) system. This error can occur in various contexts, such as when processing a case, creating a service request, or executing a transaction related to CRM.
  Possible Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the CRM system.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  Data Issues: There could be missing or incorrect data in the case or transaction being processed.
  System Errors: There may be underlying system issues, such as problems with the database or application server.
  Custom Code: If there are custom enhancements or modifications in the system, they may be causing the error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to the CRM case management to ensure everything is set up correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions.
  Validate Data: Ensure that all required fields are filled out correctly and that the data being processed is valid.
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Debugging: If you have access to the development environment, you can debug the function or method that is causing the error to identify the root cause.
  Consult Documentation: Refer to SAP documentation or notes related to CRM_CASE140 for any specific guidance or known issues.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing cases and service requests.
  SAP Notes: Search for SAP Notes related to CRM_CASE140 in the SAP Support Portal for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CRM_CASE140 error in your SAP system.