How To Fix CRM_CASE120 - Attribute & could not be modified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 120

• Message text: Attribute & could not be modified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE120 - Attribute & could not be modified ?

  The SAP error message CRM_CASE120, which states "Attribute & could not be modified," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to change an attribute of a case or business object that is not allowed due to certain restrictions or conditions.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to modify the specific attribute.
  Status Restrictions: The case or object may be in a status that does not allow modifications. For example, if the case is closed or completed, certain fields may be locked for editing.
  Field Configuration: The attribute may be configured as read-only in the system settings or in the specific transaction.
  Business Rules: There may be business rules or validations in place that prevent changes to certain attributes under specific conditions.
  Technical Issues: There could be a technical issue or bug in the system that is causing the error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to modify the attribute. This can be done by reviewing the user's role and permissions in the SAP system.
  Review Case Status: Check the status of the case or object. If it is in a status that does not allow modifications, consider changing the status if appropriate.
  Field Configuration: Review the configuration settings for the attribute in question. If it is set to read-only, you may need to change the configuration to allow modifications.
  Consult Business Rules: Review any business rules or validations that may be preventing the modification. If necessary, consult with a business analyst or functional consultant to understand the rules in place.
  Technical Support: If the issue persists and seems to be a technical problem, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to CRM_CASE120. SAP frequently updates its knowledge base with solutions to common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRM_ORDER or CRM_DNO_MONITOR.
  Documentation: Review the SAP documentation for CRM case management to understand the attributes and their configurations better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.