How To Fix CRM_CASE110 - Invalid case type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CASE - Messages for CRM Case Management

  • Message number: 110

  • Message text: Invalid case type

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CASE110 - Invalid case type ?
    The SAP error message CRM_CASE110, which indicates "Invalid case type," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or process a case with a case type that is not recognized or is not valid in the system.
    
    Cause: Incorrect Case Type: The case type entered does not exist in the system or is not configured properly. Authorization Issues: The user may not have the necessary authorizations to access the specified case type.
    Configuration Issues: The case type may not be assigned to the relevant organizational unit or may not be active. Data Entry Errors: There may be typographical errors in the case type field.
    Solution: Verify Case Type: Check the case type being used. Ensure that it is correctly spelled and exists in the system. Check Configuration: Go to the configuration settings in the SAP CRM system (transaction code SPRO). Navigate to the relevant section for case management and verify that

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