Message type: E = Error
Message class: CRM_CASE - Messages for CRM Case Management
Message number: 110
Message text: Invalid case type
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CRM_CASE110
- Invalid case type ?The SAP error message CRM_CASE110, which indicates "Invalid case type," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or process a case with a case type that is not recognized or is not valid in the system.
Cause: Incorrect Case Type: The case type entered does not exist in the system or is not configured properly. Authorization Issues: The user may not have the necessary authorizations to access the specified case type.
Configuration Issues: The case type may not be assigned to the relevant organizational unit or may not be active. Data Entry Errors: There may be typographical errors in the case type field.
Solution: Verify Case Type: Check the case type being used. Ensure that it is correctly spelled and exists in the system. Check Configuration: Go to the configuration settings in the SAP CRM system (transaction code SPRO). Navigate to the relevant section for case management and verify that
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