How To Fix CRM_CASE111 - Invalid attribute profile


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CASE - Messages for CRM Case Management

  • Message number: 111

  • Message text: Invalid attribute profile

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CASE111 - Invalid attribute profile ?

    The SAP error message CRM_CASE111, which indicates "Invalid attribute profile," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the attribute profile assigned to a case or business object. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing or Incorrect Attribute Profile: The attribute profile assigned to the case may not exist or may not be correctly configured in the system.
    2. Configuration Issues: There may be issues in the configuration of the CRM system, particularly in the area of case management or the specific business object you are working with.
    3. Data Inconsistencies: There could be inconsistencies in the data, such as missing entries in the database that are required for the attribute profile to function correctly.
    4. Authorization Issues: The user may not have the necessary authorizations to access the attribute profile.

    Solution:

    1. Check Attribute Profile Configuration:

      • Navigate to the configuration settings for attribute profiles in the SAP CRM system.
      • Ensure that the attribute profile you are trying to use is correctly defined and active.
    2. Assign a Valid Attribute Profile:

      • If the attribute profile is missing or invalid, assign a valid attribute profile to the case or business object.
      • You can do this through the transaction code CRMD_ORDER or the relevant transaction for managing cases.
    3. Review Customizations:

      • If there are customizations in your CRM system, review them to ensure they are not causing conflicts with the standard attribute profiles.
    4. Check User Authorizations:

      • Verify that the user encountering the error has the necessary authorizations to access and use the attribute profile.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
    6. System Logs and Traces:

      • Review system logs and traces for additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO (for configuration), and SU53 (to check authorization issues).
    • Documentation: Refer to SAP documentation for CRM case management and attribute profiles for detailed configuration steps and best practices.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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