How To Fix CRM_CASE109 - Invalid category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 109

• Message text: Invalid category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE109 - Invalid category ?

  The SAP error message CRM_CASE109, which indicates "Invalid category," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to create or modify a case or transaction with an invalid or unrecognized category.
  
  Cause:
  
  Incorrect Category Selection: The category selected for the case does not exist in the system or is not valid for the specific transaction type.
  
  Configuration Issues: The category may not be properly configured in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access certain categories.
  Data Consistency: There may be inconsistencies in the data, such as missing or incorrect entries in the category master data.
  
  
  Solution:
  
  Verify Category: Check the category you are trying to use. Ensure that it exists and is valid for the case type you are working with.
  Check Configuration: Go to the configuration settings in the SAP CRM system to ensure that