How To Fix CRM_CANCEL404 - No description exists for cancellation procedure &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 404

• Message text: No description exists for cancellation procedure &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL404 - No description exists for cancellation procedure &1 ?

  The SAP error message CRM_CANCEL404 indicates that there is no description available for the specified cancellation procedure in the SAP system. This error typically arises in the context of CRM (Customer Relationship Management) when attempting to cancel a transaction or process that relies on a specific cancellation procedure.
  Cause:
  
  Missing Description: The cancellation procedure referenced in the error message does not have a corresponding description in the system. This could be due to configuration issues or missing entries in the relevant tables.
  Incorrect Configuration: The cancellation procedure may not be properly configured in the system, leading to the absence of a description.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not have been properly documented or integrated, resulting in missing descriptions.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for cancellation procedures in the SAP CRM system. This can typically be found in the customizing settings (transaction SPRO).
  Ensure that the cancellation procedure in question is correctly defined and that all necessary descriptions are provided.
  
  
  
  Maintain Descriptions:
  
  If the cancellation procedure exists but lacks a description, you can add the necessary text in the relevant configuration area. This usually involves maintaining the text for the cancellation procedure in the appropriate language.
  
  
  
  Review Custom Code:
  
  If there are custom developments related to the cancellation process, review the code to ensure that it correctly references the cancellation procedures and that all necessary descriptions are included.
  
  
  
  Consult Documentation:
  
  Check the SAP documentation or help resources for any specific notes or guidelines related to the cancellation procedures in your version of SAP CRM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and maintaining descriptions, consider reaching out to SAP support for further assistance. They may provide insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to investigate the issue further.
  Tables: Look into relevant tables that store cancellation procedures and their descriptions, such as CRMC_CANC_PROC or similar tables depending on your specific implementation.
  SAP Notes: Search for SAP Notes related to CRM cancellation procedures, as there may be specific fixes or recommendations provided by SAP.
  
  By following these steps, you should be able to identify the cause of the CRM_CANCEL404 error and implement a solution to resolve it.