How To Fix CRM_CANCEL402 - No description exists for cancelling party &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 402

• Message text: No description exists for cancelling party &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL402 - No description exists for cancelling party &1 ?

  The SAP error message CRM_CANCEL402, which states "No description exists for cancelling party &1," typically occurs in the context of CRM (Customer Relationship Management) when attempting to cancel a transaction or document related to a party (such as a customer or vendor) that does not have a valid description or entry in the system.
  Cause:
  
  Missing Data: The cancelling party (indicated by &1) does not have a corresponding description or entry in the relevant master data tables.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the database.
  Configuration Issues: The system may not be properly configured to handle the cancellation for the specific type of party or transaction.
  Authorization Issues: The user may not have the necessary permissions to view or access the description of the cancelling party.
  
  Solution:
  
  Check Master Data: Verify that the master data for the cancelling party exists and is complete. This includes checking the customer/vendor master records to ensure that all required fields are filled out.
  Update Missing Descriptions: If the description is missing, update the master data to include the necessary information. This can usually be done through the relevant transaction codes (e.g., XD02 for customers, XK02 for vendors).
  Review Configuration: Ensure that the system configuration allows for cancellations for the specific type of transaction you are working with. This may involve checking the customizing settings in the SAP system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data related to the cancelling party. This may involve checking user roles and permissions.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing master data (e.g., XD01, XD02, XK01, XK02).
  SAP Notes: Search for SAP Notes related to CRM_CANCEL402 in the SAP Support Portal for any known issues or fixes.
  Debugging: If you have access to technical resources, debugging the process that leads to this error may provide insights into the root cause.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_CANCEL402 error message.