How To Fix CRM_CANCEL403 - Cancellation procedure &1 not available; enter an external procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 403

• Message text: Cancellation procedure &1 not available; enter an external procedure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL403 - Cancellation procedure &1 not available; enter an external procedure ?

  The SAP error message CRM_CANCEL403 indicates that a cancellation procedure specified in the system is not available. This typically occurs in the context of CRM (Customer Relationship Management) when trying to cancel a transaction or document, and the system cannot find the appropriate cancellation procedure.
  Cause:
  
  Missing Configuration: The cancellation procedure that is being referenced is not configured in the system. This could be due to a missing entry in the customizing settings.
  Incorrect Procedure Assignment: The cancellation procedure may not be correctly assigned to the relevant transaction type or document type.
  Custom Development: If there are custom developments or enhancements, they may not be properly implemented or activated.
  Transport Issues: If the system has recently undergone a transport of changes, the necessary configurations may not have been transported correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant area for cancellation procedures.
  Ensure that the cancellation procedure you are trying to use is defined and active.
  
  
  
  Assign Cancellation Procedure:
  
  Verify that the cancellation procedure is assigned to the relevant transaction type or document type. This can usually be found in the configuration settings for the specific CRM application you are working with.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly references the cancellation procedure and that it is implemented correctly.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or notes related to the specific CRM version you are using for any known issues or additional configuration steps that may be required.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the cancellation process works as expected.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE80 for checking custom developments.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation related to CRM cancellation procedures and their configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.