How To Fix CRM_CALL_LIST022 - No business partners specified for processing.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CALL_LIST - Messages of Call List Management in CRM

• Message number: 022

• Message text: No business partners specified for processing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CALL_LIST022 - No business partners specified for processing. ?

  The SAP error message CRM_CALL_LIST022 indicates that there are no business partners specified for processing in a call list. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to execute a call list or a campaign that requires business partner data.
  Cause:
  
  Missing Business Partners: The call list or campaign you are trying to execute does not have any associated business partners. This could be due to incorrect selection criteria or filters that do not match any existing business partners.
  Data Issues: There may be issues with the data in the system, such as missing or incomplete business partner records.
  Configuration Issues: The configuration settings for the call list or campaign may not be set up correctly, leading to the absence of business partners.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partners.
  
  Solution:
  
  Check Selection Criteria: Review the selection criteria used to generate the call list. Ensure that the criteria are broad enough to include existing business partners.
  Verify Business Partner Data: Go to the business partner master data and verify that there are active business partners that meet the criteria for the call list.
  Review Call List Configuration: Check the configuration settings for the call list or campaign to ensure that it is set up correctly to include business partners.
  Run a New Selection: If applicable, try running a new selection for the call list to see if it generates business partners.
  Check Authorizations: Ensure that the user executing the call list has the necessary authorizations to access the business partner data.
  Consult Logs: If the issue persists, check the application logs for any additional error messages or warnings that could provide more context.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and view business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to the SAP Help Portal for documentation on CRM call lists and business partner management.
  Support: If the issue cannot be resolved, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.