How To Fix CRM_BUPA_MAPPING_30103 - Rel. struc. btw &1 and &2 has neither relatship cat. nor ERP partner role

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MAPPING_30 - CRM BP Data Distribution

• Message number: 103

• Message text: Rel. struc. btw &1 and &2 has neither relatship cat. nor ERP partner role

What causes this issue?

During an initial download or delta download of the object CUSTOMER_REL
the ERP partner roles in the relationship structure are sent from the
ERP system to the CRM system. The partner roles are used in CRM inbound
to determine the corresponding partner functions in accordance with the
Customizing.
If a relationship category was not specified for the relationship
structure, it has to be determined from the partner functions. However,
the relationship structure sent from the ERP system has neither partner
roles nor a relationship category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Create a customer message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MAPPING_30103 - Rel. struc. btw &1 and &2 has neither relatship cat. nor ERP partner role ?

  The SAP error message CRM_BUPA_MAPPING_30103 indicates that there is an issue with the relationship mapping between two business partners (BPs) in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the relationship structure between the two specified business partners does not have a defined relationship category or an ERP partner role.
  Cause:
  
  
  Missing Relationship Category: The relationship between the two business partners is not defined in the system. This means that there is no relationship category assigned that specifies how these two partners are related.
  
  
  Missing ERP Partner Role: The business partners may not have the necessary roles assigned that would allow them to interact or be related in the context of ERP processes.
  
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper mapping of business partners.
  
  
  Data Inconsistencies: There could be inconsistencies or missing data in the business partner master records that lead to this error.
  
  
  Solution:
  
  
  Define Relationship Category:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Check the relationship settings for the business partners involved.
  Ensure that a valid relationship category is defined between the two business partners.
  
  
  
  Assign ERP Partner Roles:
  
  Verify that both business partners have the necessary ERP roles assigned.
  You can do this by navigating to the business partner's role management section and ensuring that the appropriate roles (like Customer, Vendor, etc.) are assigned.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the CRM system related to business partner relationships.
  Ensure that the necessary customizing settings for relationship categories and partner roles are correctly set up.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check on the business partner records to identify any missing or incorrect data.
  Correct any inconsistencies found in the business partner master data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to business partner management and relationship mapping for further guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the relationship mapping again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  BP_MONITOR: Business Partner Monitor
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Business Partner Roles: Familiarize yourself with the different roles that can be assigned to business partners in SAP, as this can impact how they interact with each other.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.