How To Fix CRM_BUPA_MAPPING_30105 - A business partner cannot be determined for personnel number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MAPPING_30 - CRM BP Data Distribution

• Message number: 105

• Message text: A business partner cannot be determined for personnel number &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MAPPING_30105 - A business partner cannot be determined for personnel number &1 ?

  The SAP error message CRM_BUPA_MAPPING_30105 indicates that the system is unable to determine a business partner for a specified personnel number. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to link a personnel number to a business partner, but the system cannot find a corresponding entry.
  Causes:
  
  Missing Business Partner: The business partner associated with the personnel number does not exist in the system.
  Incorrect Personnel Number: The personnel number provided may be incorrect or not formatted properly.
  Data Synchronization Issues: There may be issues with data synchronization between the Human Capital Management (HCM) module and the CRM module.
  Configuration Issues: The mapping configuration between personnel numbers and business partners may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  
  Solutions:
  
  
  Check Business Partner Existence:
  
  Verify if the business partner exists in the system for the given personnel number. You can do this by using transaction code BP to search for the business partner.
  
  
  
  Validate Personnel Number:
  
  Ensure that the personnel number is correct and exists in the HCM module. You can check this using transaction code PA20 or PA30.
  
  
  
  Review Mapping Configuration:
  
  Check the configuration settings for mapping personnel numbers to business partners. This can typically be found in the customizing settings under CRM > Master Data > Business Partner > Integration with HCM.
  
  
  
  Data Synchronization:
  
  If there are synchronization issues, you may need to run the relevant synchronization reports or programs to ensure that the data between HCM and CRM is up to date.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the business partner data. This can be checked with the security team or by reviewing the user roles.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide patches or additional guidance on resolving specific issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  
  
  
  Integration Points:
  
  Ensure that the integration between HCM and CRM is properly configured, as this is crucial for the correct mapping of personnel numbers to business partners.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance, providing them with the error message details and any relevant logs.
  
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.