How To Fix CRM_BUPA_IDM026 - Assignment of user &1 to internet user &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_IDM - Service BP Identity Management Integration

• Message number: 026

• Message text: Assignment of user &1 to internet user &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_IDM026 - Assignment of user &1 to internet user &2 does not exist ?

  The SAP error message CRM_BUPA_IDM026 indicates that there is an issue with the assignment of a user to an internet user in the SAP Customer Relationship Management (CRM) system. Specifically, it means that the system cannot find the assignment of the specified user (&1) to the internet user (&2).
  Cause:
  This error typically occurs due to one of the following reasons:
  
  Missing Assignment: The user has not been properly assigned to the internet user in the system.
  Incorrect User ID: The user ID or internet user ID specified in the error message may be incorrect or misspelled.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between CRM and the underlying database).
  Authorization Issues: The user may not have the necessary authorizations to access the internet user.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Assignment:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner associated with the user.
  Check the "Roles" tab to ensure that the user is assigned to the correct internet user role.
  
  
  
  Create or Update Assignment:
  
  If the assignment does not exist, create a new assignment for the user to the internet user.
  If the assignment exists but is incorrect, update it with the correct user information.
  
  
  
  Verify User IDs:
  
  Double-check the user IDs mentioned in the error message to ensure they are correct and exist in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the internet user. You may need to consult with your SAP security team to verify this.
  
  
  
  Data Synchronization:
  
  If you suspect data synchronization issues, check the relevant background jobs or processes that handle data synchronization between systems.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM user management for any specific instructions or known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  SU01 - User Maintenance (for checking user authorizations)
  
  
  
  SAP Notes: 
  
  Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  
  
  
  Support: 
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_BUPA_IDM026 error message.