How To Fix CRM_BUPA_IDM024 - Business partner &1 is not an internet user

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_IDM - Service BP Identity Management Integration

• Message number: 024

• Message text: Business partner &1 is not an internet user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_IDM024 - Business partner &1 is not an internet user ?

  The SAP error message CRM_BUPA_IDM024 indicates that the business partner (BP) you are trying to access or perform an operation on is not set up as an internet user. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to perform actions that require the business partner to have internet user capabilities.
  
  Cause:
  The error is caused by the following reasons:
  
  The business partner does not have the necessary roles assigned that would classify them as an internet user.
  The business partner's data may not be fully maintained, particularly in relation to internet access settings.
  The business partner may not be marked as a "Customer" or "Supplier" in the system, which are often required for internet user roles.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Roles:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question.
  Check the roles assigned to