How To Fix CRM_BUPA_IDM025 - User &1 has been assigned to internet user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_IDM - Service BP Identity Management Integration

• Message number: 025

• Message text: User &1 has been assigned to internet user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_IDM025 - User &1 has been assigned to internet user &2 ?

  The SAP error message CRM_BUPA_IDM025 indicates that a user (identified by &1) has been assigned to an internet user (identified by &2). This typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with user assignments or configurations related to internet users.
  Cause:
  
  User Assignment Conflict: The error usually arises when there is an attempt to assign a user to an internet user profile that is already assigned to another user.
  Duplicate Assignments: The system may have detected that the user is already linked to a different internet user, leading to a conflict.
  Configuration Issues: There may be issues in the configuration of user roles or profiles in the CRM system.
  
  Solution:
  
  
  Check User Assignments:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the internet user (using &2) and check the assignments.
  Ensure that the user (&1) is not already assigned to another internet user.
  
  
  
  Reassign Users:
  
  If the user needs to be assigned to a different internet user, you may need to remove the existing assignment first.
  After removing the old assignment, you can then assign the user to the desired internet user.
  
  
  
  Review Configuration:
  
  Check the configuration settings for user roles and profiles in the CRM system.
  Ensure that the settings allow for the intended assignments without conflicts.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to user management in CRM for any specific guidelines or updates that may address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking assignments and configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and SU01 for user administration.
  User Roles: Understand the roles and authorizations assigned to users in the CRM system, as these can impact user assignments.
  SAP Notes: Search for SAP Notes related to CRM user management for any known issues or patches that may resolve the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.