How To Fix CRM_BUPA_CLEARING011 - You can only move data to the master account

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

• Message number: 011

• Message text: You can only move data to the master account

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_CLEARING011 - You can only move data to the master account ?

  The SAP error message CRM_BUPA_CLEARING011 indicates that there is an issue related to moving data to a master account in the Customer Relationship Management (CRM) module. This error typically arises when you attempt to perform an operation that is not allowed because the target account is not a master account.
  Cause:
  The error occurs when:
  
  You are trying to move or clear data from a subordinate business partner (BP) to a master business partner (BP) that is not set up correctly.
  The target account is not designated as a master account in the system.
  There may be inconsistencies in the business partner hierarchy or configuration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Configuration:
  
  Ensure that the target business partner is correctly set up as a master account. You can do this by navigating to the business partner transaction and checking the account type.
  
  
  
  Review Business Partner Hierarchy:
  
  Verify the hierarchy of business partners to ensure that the master account is correctly defined and that the subordinate accounts are linked properly.
  
  
  
  Use the Correct Transaction:
  
  Make sure you are using the appropriate transaction for moving data. If you are trying to perform a specific operation, ensure that it is supported for the type of accounts you are working with.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing business partners and their hierarchies.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to perform the operation you are attempting. Lack of permissions can sometimes lead to unexpected errors.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Business Partner Roles: Understand the different roles that business partners can have in SAP CRM, as this can affect how data is moved and managed.
  Master Data Management: Familiarize yourself with the principles of master data management in SAP, especially concerning business partners.
  Transaction Codes: Common transaction codes related to business partner management include BP (Business Partner), BP_MONITOR (Business Partner Monitor), and BP_HIERARCHY (Business Partner Hierarchy).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.