How To Fix CRM_BUPA_CLEARING010 - Cleansing case has status &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

• Message number: 010

• Message text: Cleansing case has status &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_CLEARING010 - Cleansing case has status &1 ?

  The SAP error message CRM_BUPA_CLEARING010 indicates that a cleansing case has a specific status, which is represented by the placeholder &1. This message typically arises in the context of Business Partner (BP) data cleansing processes within SAP Customer Relationship Management (CRM) systems.
  Cause:
  The error occurs when an attempt is made to process a cleansing case that is not in a valid state for the operation being performed. The status indicated by &1 could be one of several statuses, such as "Open," "In Process," "Completed," or "Closed." Each status has specific implications for what actions can be taken on the cleansing case.
  Solution:
  To resolve this error, you should:
  
  
  Check the Status of the Cleansing Case:
  
  Navigate to the relevant transaction or application where you can view the cleansing cases.
  Identify the cleansing case in question and check its current status.
  
  
  
  Determine the Valid Actions:
  
  Based on the status of the cleansing case, determine what actions are permissible. For example:
  
  If the status is "Open," you may need to complete certain steps before proceeding.
  If the status is "In Process," you may need to wait until the process is completed or manually complete it.
  If the status is "Completed" or "Closed," you may need to create a new cleansing case or take a different approach.
  
  
  
  
  
  Update or Change the Status:
  
  If necessary, update the status of the cleansing case to allow for the desired operation. This may involve completing tasks, resolving issues, or following the appropriate workflow.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about the status meanings or how to proceed, consult SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  Business Partner Cleansing: This process involves identifying and resolving duplicates or inconsistencies in business partner data. It is crucial for maintaining data integrity in CRM systems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) or CRMD_ORDER (for managing CRM orders) to navigate the system effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  
  By following these steps, you should be able to address the error and continue with your business partner data cleansing activities.